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Privacy Policy
Updated: 18.11.2024

This Privacy Policy applies to the Helsinki Metal Festival website at www.hellsinkimetalfestival.fi. It explains how we collect, process, and protect the personal data of our users.

1. Data Controller

Helsinki Metal Festival
All Things Live Finland Oy
Osoite: Lintulahdenkatu 10, 00500 Helsinki
Sähköposti: info@hellsinkimetalfestival.fi

2. Personal Data We Collect

We collect personal data from the following sources:

A. Information provided by users:

  • Name
  • Email address
  • Phone number
  • Payment details (e.g., when purchasing tickets)
  • Other voluntarily provided information (e.g., contact form submissions)

B. Automatically collected information:

  • IP address
  • Browser type and version
  • User behavior on the website (via cookies and analytics tools)

3. Purpose of Data Processing

The personal data we collect is used for the following purposes:

  • Ticket sales and event organization
  • Customer service and communication
  • Marketing communications (e.g., newsletters, if consent has been given)
  • Website usage analysis and improvement

4. Legal Basis for Data Processing

The processing of personal data is based on:

  • Contractual obligations (e.g., ticket purchases)
  • User consent (e.g., subscription to newsletters)
  • Legitimate interest of the data controller (e.g., analyzing website performance)

5. Data Disclosure and Transfer

Personal data may be disclosed to third parties in the following cases:

  • To payment service providers (e.g., for payment processing)
  • To marketing service providers (e.g., email newsletter platforms)
  • To authorities, if required by law

Data will not be transferred outside the EU or EEA without adequate safeguards for data protection.

6. Data Retention Period

We retain personal data only for as long as it is necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

7. User Rights

Users have the following rights regarding their personal data:

  • Right to access their data
  • Right to rectification of inaccurate data
  • Right to erasure of data (“right to be forgotten”)
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability

To exercise these rights, please contact us using the contact details provided above.

8. Cookies

Our website uses cookies to improve user experience. Cookies are used to collect information such as:

  • Website usage data
  • User preferences
  • Device information

Users can disable cookies in their browser settings. However, please note that disabling cookies may affect the functionality of the website.

9. Data Security

We protect personal data using technical and organizational measures, including:

  • Encryption (e.g., SSL encryption on the website)
  • Access control and restrictions on data processing
  • Regular security assessments

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as necessary. Any changes will be announced on our website.

If you have any questions about this Privacy Policy or the processing of your personal data, please contact us.

 
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